Privacy Policy

Who we are

This website is operated by Dango Design UK.

If you have a question about this privacy policy or how your information is handled, you can contact us at sales@dango-design.co.uk.

Information we may collect

We may collect information that you choose to provide when contacting us, such as:

• Your name
• Your email address
• Details contained within your enquiry
• Information about your camera, helmet or product setup where relevant to support

We may also collect limited technical information automatically when you visit the website, such as browser type, device information and basic website usage data where analytics or security systems are used.

How we use your information

Information may be used to:

• Respond to enquiries and support requests
• Provide product and compatibility information
• Respond to retailer or trade enquiries
• Maintain and improve the website
• Protect the website against misuse or security threats

Amazon purchases

Dango Design does not currently process purchases directly through this website.

Links on this website may take you to Amazon UK to purchase the Dango Gripper. Any information you provide to Amazon as part of that purchase is handled in accordance with Amazon's own privacy policies and terms.

Amazon attribution links

Some links to Amazon may contain tracking parameters that allow Dango Design to understand whether a visit or purchase originated from this website or a particular marketing campaign.

This does not give Dango Design access to your Amazon account, payment details or other private account information.

Cookies and analytics

This website may use cookies or similar technologies for essential website functions, analytics, security or to understand how visitors use the site.

Where required, you may be given the option to accept or reject non-essential cookies through the website's cookie controls.

Sharing your information

We do not sell your personal information.

Information may be shared with trusted service providers where necessary to operate the website, provide email services, maintain hosting or comply with legal requirements.

How long we keep information

Personal information is kept only for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, maintaining business records and meeting legal obligations.

Your rights

Depending on the circumstances, you may have rights relating to your personal information, including the right to request access, correction or deletion of information we hold about you.

To make a request, contact sales@dango-design.co.uk.

Third-party websites

This website may contain links to third-party websites including Amazon. Dango Design is not responsible for the privacy practices or content of external websites.

Changes to this policy

We may update this privacy policy from time to time to reflect changes to the website, services or legal requirements.